Frequently Asked Questions
Everything you need to know about your FIGS order.
How do I determine the right size for my FIGS?
We recommend checking our comprehensive Size Guide, which includes measurements for all styles including Petite, Regular, and Tall lengths to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Exchanges for a different size or color are always free.
How should I care for my technical scrubs?
To maintain the integrity of our FIONx fabric, wash cold inside-out and tumble dry on low heat. Avoid using bleach or fabric softeners.
When will my order ship?
Standard orders typically process within 1-2 business days. Once shipped, you will receive a tracking number via email with an estimated delivery date.
Do you offer group discounts for medical offices?
Yes, we offer a Teams program for bulk orders. Please visit our Teams page to submit a request for your clinic or hospital department.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment payments through Afterpay.