Returns & Exchanges
We want you to love your FIGS as much as we do, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Whether you need a different size or a new style, we've made the process seamless for your busy schedule.
Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the process and select the items you wish to send back.
Choose Your Method
Select whether you would like to exchange your item for a new size or color, receive store credit, or get a full refund to your original payment method.
Print and Pack
Download and print your prepaid shipping label, then place your items in the original shipping bag or a similar mailer, ensuring all tags remain attached.
Ship It Back
Drop off your package at any authorized carrier location; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing